Groomers Helper® Classic Safety and Positioning System Clamp – Limited Warranty and Returns

Limited Lifetime Warranty

Groomers Helper®, as the exclusive manufacturer and distributor of the Groomers Helper® Classic Safety and Positioning System Clamp, offers the following Limited Lifetime Warranty for the metal safety clamp, along with limited free replacements of wearable parts, including the knob and tip, sliding pin, and swivel-eye bolt snap.

Warranty Conditions

This Limited Lifetime Warranty applies only to the original purchaser with valid proof of purchase. If you are not the original purchaser, please contact us to discuss available options.

While the metal safety clamp is covered under this Limited Lifetime Warranty, all fabric components are subject to normal wear and tear and are not covered beyond initial manufacturing defects.

Warranty Coverage

Groomers Helper®'s obligations under this Limited Warranty shall be limited to repairing or replacing, at its option, the metal safety clamp; and limited free replacements of wearable parts (knob and tip, sliding pin, and swivel-eye bolt snap) found to have a defect in material or workmanship. Fabric parts are excluded from coverage beyond initial manufacturing defects.

Exclusions

This warranty does not apply if:

• The product has been damaged due to negligence, accident, mishandling, flood, fire, or other acts of God.
• The product has not been operated according to its operating instructions.
• The product has been altered or repaired by anyone outside of Groomers Helper®.
• Adaptations or accessories have been made or attached to the product that adversely affect its performance, safety, or reliability.
• The damage results from normal wear and tear of fabric components.
• The warranty covers only the original purchaser with proof of purchase; if you are not the original purchaser, please contact us for available options.

For Service

If your clamp or components are covered under this Limited Lifetime Warranty, please contact us through:

💬 Chat: Available on our website

📧 Email: sales@groomershelper.com

📞 Call: 609-350-6480

Required Information for Service

Please include the following in your email request:

• An image of the damaged/defective part(s) for diagnosis and determination of the appropriate replacement or repair.
• A copy of the sales receipt.
• Your name and contact phone number.

Return Instructions

If the product needs to be returned for repair, please include the following in the package:

• The defective/damaged Groomers Helper® Classic Safety and Positioning System Clamp and applicable parts.
• A copy of the sales receipt.
• Your name, address, and phone number.

Shipping Address

Ship To:

📦 Groomers Helper

Attn: Groomers Helper Returns

9615 Ventnor Ave

Margate City, NJ 08402